As you rely on courier services more than ever, it pays to make sure you don’t make costly mistakes. Errors can result in overpayments, delays, or loss of the package. Ideally, courier services are fast, secure, and affordable, and there are a few things we need to avoid to keep it that way.
This is especially important for businesses because if their customers have a bad experience with their courier service, it could damage the reputation of the company that sent the item through that service.
This article explains 8 things that how we can avoid courier services mistakes to make our messaging experience more efficient and cost-effective.
1. Using the wrong packaging
When preparing a package for delivery, make sure it is packed in the right size box or envelope. Packs tend to be more expensive the bigger they are, so using a pack that’s too big is a waste of money. If you send items regularly, it can be worthwhile to have different packaging sizes available. A quick visit to your local store to find the right size can save you a significant amount of money.
2. Neglect of protecting fragile goods
The package can be dropped, shaken, or crushed while in the courier. Don’t assume it will be handled with care and use the necessary packaging to keep fragile items safe. Use packing paper, bubble wrap, or foam to wrap the item and fill in any gaps in the box. If the item is fragile, please ensure this is clearly stated on the packaging. Seal packages securely with adhesive tape and attach warning stickers, e.g. ‘ so, or write special instructions clearly.
3. Error in the order
When sending and receiving orders, always make sure you have the correct order number and that you are receiving the correct order. Mistakes in this area can waste a lot of time and cost you more money. If a courier has to make a second trip because they gave the numbers wrong, you will have to expect an additional charge and longer waiting times. If someone else is collecting your item, make sure they know when it’s due, what it is, and what the reference number is.
4. Write the wrong details
When placing an order for delivery, be sure to accurately specify the size and weight of the package. Measure accurately with a scale and ruler rather than guessing. The shipping price depends on these dates and the wrong dates will cause extra costs. Also, check the shipping address and name. If the address or name is incorrect, the courier may not arrive at the correct destination or the package may not be delivered.
5. No contact information
Couriers must be able to easily reach the person receiving the package. Write your name and contact details on the order form and on the package so the courier services don’t have to wait and wonder who to deliver it to. If you are the sender, provide your own contact information in case something goes wrong and you need to be contacted.
6. Overpaying for fast delivery
Most courier Services companies offer different delivery speeds and charge more for the fastest. If you don’t need it urgently, you can save money by choosing slower and cheaper shipping times. If you ship it in advance, you might be in less of a hurry and save money as well.
7. Failure to provide necessary special instructions
When placing your order, think about what the courier needs to know when it arrives. If the necessary instructions are missing, the courier may leave the package in the wrong place or waste time searching. For example, you may need to provide instructions on how to get to your door, where the parcel box is, or who should sign for it.
8. Do not hold objects
It is a mistake not to save the articles. Bundle robbery is high and on the ascent. There is also a risk of loss or damage to the goods in transit. In the event of a claim, there will be an additional cost to return the damaged items and send a replacement. If the item is lost or stolen, the entire value of the item is lost. Significant delays in the delivery of some items can also be costly. An example of this could be a photographer who urgently needs a camera spare part before a photo shoot. If the part isn’t delivered on time, they may have to hire or lose the job. Insurance can cover the risks individuals and businesses face when shipping, delivering, and receiving goods. The couriers themselves must be insured by a courier insurance company. The other parties must also ensure that they are adequately insured for the risks involved in delivering the package. You can contact an insurance broker for information on the inclusions and exclusions of Australia Post insurance.
